Frequently Asked Questions
- Where do I call to reach Tech Support?
Tech Support can be reached at 1-877-888-4560, and are available from 8a - 5p CT, Monday through Friday.
- How do I sign up for StallWatch?
Signing up for StallWatch is easy! You can purchase your kit at one of the many shows where StallWatch has a presence, or buy on line by clicking on the BUY NOW link above.
- Where is StallWatch available?
StallWatch is available throughout the US. Because StallWatch uses 3G cellular access, you can use StallWatch anywhere you go with cellular coverage. Remote viewing is even easier, as you only need access to an Internet connection to view your horses around the clock.
- Can I use it on my Windows Mobile device?
Yes! StallWatch has a web site optimized for viewing your streaming video through any Windows Mobile enabled device. Just go to
www.stallwatch.com/mobile to access our site optimized for wireless access.
- How do I install the client software on my laptop?
Load the CD enclosed in your StallWatch kit and the follow instructions. that contains the client software. If you do not have the CD readily available, you can
CLICK HERE to download and install the software. The file is self executable – just launch it, and follow the prompts.
- Can I use my home network to connect to the wireless router?
Home Internet connections can be used to connect your StallWatch 3.2 system. Contact the StallWatch team today for a consultation on using StallWatch on your home network.
- Are there monthly fees?
Much like having a home security system, StallWatch does charge a monthly fee for access to our client software, video portal and technical support for your system.